Fragmented treatment makes it hard to know when SUD care is meeting quality standards
Accurately tracking substance use disorder care across treatment centers and multi-modal therapies is challenging, making it hard for payers to see where quality care is being delivered and where there’s misalignment between treatment and a member’s needs. This lack of visibility results in reactive oversight, leading to RTC stays that do not align with clinical guidelines, poor coordination with care management, and missed transitions to lower levels of care.
A chronic and relapsing condition
Members with SUD often cycle through periods of recovery and relapse, requiring ongoing monitoring, medication management, and behavioral support alongside treatment for co-occurring conditions. Care typically spans IP, RTC, PHP/IOP, and outpatient settings—with limited coordination across settings and transitions that pose a disengagement risk.
48 M
Poor visibility into treatment quality
Across all acuity levels, outcomes, multimodal therapy approaches, and volume-based incentives are measured and documented subjectively, making evidence-based interventions difficult to track.
21 %
Onos uses AI to give you a longitudinal view of SUD treatment pathways
Onos’ SUD-focused clinical intelligence delivers real-time visibility into treatment engagement, care transitions, and adherence to evidence-based interventions across the full care continuum.
Track care longitudinally
Onos leverages proprietary AI to aggregate and synthesize data across RTC, PHP/IOP, and outpatient settings to show you how members move through treatment and stratify members by level of risk.
Monitor evidence-based care
Track interventions like MAT, therapy sessions, and post-discharge follow-ups to ensure alignment with your approved clinical standards.
Manage lengths of stay
Complete concurrent clinical reviews and implement LOS checkpoints to align RTC stays with quality goals.
Detect relapse risk early
Proactively measure discharge engagement for MOUD alignment and transition monitoring before they become high-cost events.
Better SUD outcomes start with better intelligence
Through longitudinal care tracking and automated clinical summaries rooted in treatment plans, unstructured documentation, and claims, Onos gives plans a clear view of SUD treatment outcomes—and opportunities.
$12k
5 points
“SUD care has always been managed on incomplete information. Fragmented settings and services have prevented us from seeing the whole picture. But now, Onos is making that possible.”
Dr. Doug Nemecek, CMO for Behavioral Health at Evernorth Health Services